Another telemarketing suit hits the docket, this time against Compass

The Telephone Consumer Protection Act (TCPA) lawsuits against real estate companies are beginning to pile up again. Plaintiff Jessica Murch filed a TCPA suit against Compass and Compass Washington on Tuesday in U.S. District Court in Portland, Oregon.

“The Plaintiff brings this action to enforce the consumer-privacy provisions of the TCPA alleging that Compass violated the TCPA by making telemarketing calls to Plaintiff and other putative class members listed on the National Do Not Call Registry without their written consent,” the complaint states.

According to the complaint, Murch’s phone number was listed on the Do Not Call Registry for more than 31 days prior to the first of several calls at issue. Additionally, the filing notes that the plaintiff has never been a customer of Compass, nor has she ever consented to receive calls or text messages from the company. 

“Despite that fact, on August 14, 2024, the Plaintiff received at least four calls from Rachel Olson, from the telephone number 206-794-1045,” the complaint states. “Ms. Olson stated that she was a Realtor, asked the Plaintiff if she was looking to sell her house, and further stated that she could help the Plaintiff relocate.”

Murch claims that she instructed Olson to email her instead of calling or texting. But Olson reportedly followed up with five text messages, to which Murch claims she responded, “Compass, do not call us or e-mail again, I am sorry.”

Despite making this request, in early September 2024, Murch received another call from a woman claiming to be “Leah” at “Compass Realty,” who was calling about the same property Olson was interested in listing. 

“The Plaintiff stated that she thought that she was pretty clear that she no longer wanted to receive calls from Compass and didn’t want to talk to Compass, and reiterated her internal do not call request,” the filing states.

The complaint claims that Murch continued to receive these unwanted calls even as recently as June 5, 2025. 

“The text messages and call were plainly sought to encourage the Plaintiff to list a house for sale with the Defendants’ real estate agents. Plaintiff does not own the subject property, and did not request the Defendants’ services,” the filing states. “The aforementioned calls and text messages were all made seeking to solicit the Plaintiff to use the Defendants’ real estate agents in the sale of a home, as well as ancillary real estate services.

“Plaintiff did not recognize Compass, is (and was) not selling any home, and was not looking to sell her home. In fact, the Plaintiff does not own a home.”

Murch is seeking class-action status for her suit and is demanding a jury trial, as well as damages and injunctive relief “preventing the Defendants from making calls to numbers listed on the National Do Not Call Registry.” 

Compass did not return HousingWire‘s request for comment.

A similar lawsuit against Keller Williams Realty was filed last week in New York.