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Realtors clash over NAR speech code

The National Association of Realtors‘ (NAR) speech code, formally known as Standard of Practice 10-5, has sparked a contentious debate within the real estate industry.

Critics argue that it infringes upon free speech rights, while supporters assert it’s a necessary measure to uphold ethical standards and protect marginalized communities.​

Rob Hahn, founder and CEO of Las Vegas-based online property exchange Decentre Labs, has been a vocal proponent of doing away with the speech code.

In a recent blog post, he reported that Texas lawmakers are weighing a state ban of the Speech Code — legislation what would also stop other trade associations from implementing similar conduct rules.

Texas S.B. 2713, introduced by Mayes Middleton (R), explicitly bans any trade association from “denying access, membership, or participation based on various factors, including race, color, religion, sex, disability, familial status, national origin, or an individual’s exercise of freedom of speech or assembly.”

If passed, the bill would take effect on Sept. 1.

“When NAR first passed the Speech Code, I wrote a long post recommending an alternative,” Hahn wrote Wednesday. “Part of it is because I am a free speech absolutist. The best way to combat ‘bad’ speech is good speech, not censorship. I believe I am providing an example of what that looks like right here, right now.

“But the other part, at least in 2020, was that I could see where things were going to go and I wanted to preserve what the industry had built over a hundred years.”

Conversely, Ryan Hainlin, founder and former CEO of the LGBTQ+ Real Estate Alliance, wrote a rebuttal to Hahn’s push against the speech code.

“The First Amendment was never meant to be a blunt weapon,” he stated. “It protects speech from government censorship — not from consequence, not from accountability, and certainly not from moral scrutiny. Like any freedom, speech ends where another’s safety begins.”

Historical context and implementation

NAR’s speech code was introduced in 2020 with provisions aiming to stop Realtors from engaging in discriminatory hate speech, even outside their professional activities.

“Ryan talks about free speech mattering, but justice matters more,” Hahn said. “Nay, on the contrary, without free speech, there is no justice. There can be no justice without freedom of speech and conscience. There is only oppression, silencing, censorship, finger wagging, and moral posturing … because the other side is prevented from talking.

“Texas is about to kill NAR’s Speech Code dead. Ryan is distressed, as he should be, since his control freak agenda can’t work anymore. On the other hand, I am ready to throw a party for the victory of freedom over control, for victory of free speech and freedom of conscience.”

Hainlin highlighted the industry’s history.

“For decades, the National Association of Realtors endorsed racially restrictive covenants,” he said. “NAR fought to preserve redlining. It wasn’t until 1972 — eight years after the Civil Rights Act — that NAR updated its own Code of Ethics to acknowledge that discrimination was wrong.

“Today, those legacies are still with us. Black Americans continue to lag nearly 30 points behind white Americans in homeownership. LGBTQ+ people face a 16-point gap compared to the general population. And nearly one-third of queer Americans report direct housing discrimination or bias.”

Legal context

Legal opinion generally asserts that professional codes of conduct, like NAR’s speech code, do not violate the First Amendment.

The First Amendment restricts government censorship, not the actions of private organizations, according to the U.S. Supreme Court.

In Brandenburg v. Ohio (1969), the Court held that speech can only be restricted if it incites imminent lawless action. However, this standard applies to government actions — not private associations enforcing ethical standards.​

Further, in Chaplinsky v. New Hampshire (1942), the Court recognized that certain categories of speech, such as “fighting words,” are not protected under the First Amendment — supporting the notion that organizations can impose restrictions on certain conduct.

Balancing individual rights and community standards

Hahn argues that NAR’s speech code crosses a line by equating controversial speech with actual harm.

“Words are not violence. Violence is violence,” he insists. “Airplanes crashing into buildings and thousands of people burning to death is violence. Turns out, reality exists.

“There is a similar reality to being human. There are absolutes. The Bill of Rights does not grant rights to us; it merely recognizes the reality of them as inherent in all people. Free speech and freedom of association, right of self-defense, the right to be free from search and seizure — these were not given to us by the government, merely recognized by the Founders.”

Hainlin said that Realtors, like members of any profession, agree to higher standards when they join.

“Codes of Ethics aren’t just a good idea — they are expected,” he said. “They are not only encouraged by federal regulators, but strongly recommended by every credible independent oversight, governance, and compliance institution in the nonprofit world. For 501(c)(3), 501(c)(4), and 501(c)(6) organizations — like NAR and thousands of others — a written Code of Ethics isn’t an exception. It’s the standard.”

May 3, 2025/0 Comments/by JKents
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The potential benefits of senior property tax deferral programs

Property taxes are rising dramatically across the country, and that reality has the potential to hit seniors living on a fixed income hardest of all. On top of that, keeping up with property tax and insurance costs are key requirements to keep any mortgage in good standing, whether it’s a forward or reverse loan.

Some localities offer programs that allow older homeowners, specifically, to defer the payment of their property taxes to a later date. It’s not a waiver, but it could provide relief for low-income homeowners who are older and struggling to make ends meet.

This is according to Alicia Munnell, senior adviser of the Center for Retirement Research at Boston College, in a new op-ed for MarketWatch.

“I have always been a great fan of thinking about the house as a retirement asset and about ways people can access the equity in their home to support themselves in retirement,” she wrote.

“The conventional approaches involve downsizing to a cheaper home, which requires retirees to move, or taking out a reverse mortgage, which allows people to stay in place but involves substantial complexity and upfront fees.”

Property tax deferral programs, however, constitute a “far better option” than either of these, she said.

Adam Scanlon, a lawmaker in the Massachusetts House of Representatives, recently submitted a bill to the legislature that seeks to establish a pilot property tax deferral program for the state’s older homeowners.

While some localities offer these programs, participation accounts for only 702 residents as of fiscal year 2022, according to data cited by Munnell from multiple sources. This is due to three primary reasons, she posits.

“First, most homeowners are not eligible,” Munnell said. “Second, eligible homeowners are not aware of the program (since only wealthy communities tend to publicize their program) and often confuse it with other tax credit and exemption programs.

“Third, homeowners who are eligible and aware often do not know how to apply, are concerned about a stigma attached to an income-tested program, or hesitate to place a lien on their home.”

Under the new proposal in Massachusetts, deferring property taxes would save an older homeowner up to $4,755 a year, she said. Deferrals can be chosen in different terms (monthly or yearly), and uptake of the pilot could help determine a path forward for the rest of the state.

As of 2023, 12 states offered property tax deferral programs, according to a list compiled by MoneyTalksNews. But experts typically advise that those considering entering such a program weigh the potential pros and cons, since deferral requires repayment at a later date.

Some states are looking into an outright ban on property taxes. Other local officials, citing concerns from older residents about their property tax bill, have also recommended the consideration of a reverse mortgage for those who may qualify.

May 3, 2025/0 Comments/by JKents
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LERETA, Sagent integrate real estate tax and flood service solutions

Mortgage technology provider Sagent has announced a new partnership with LERETA, a company specializing in real estate tax and flood services, to integrate LERETA’s solutions into Sagent’s platform.

The collaboration aims to give mortgage servicers streamlined access to real-time tax data, flood zone determinations, payment processing and automated monitoring through Sagent’s Partner Program.

The integration is intended to improve operational efficiency and reduce risks related to tax delinquencies and flood hazards, according to the companies.

“This partnership underscores the shared commitment of LERETA and Sagent to modernizing mortgage servicing with innovative, data-driven solutions,” said Katie Brewer, CEO of LERETA.

By embedding LERETA’s services into its infrastructure, Sagent hopes to offer its clients improved tools for managing complex tax- and flood-related tasks.

“Sagent and LERETA’s partnership will streamline workflows, reduce costs and diminish risks, allowing servicers to focus on delivering superior homeowner experiences,” said Perry Hilzendeger, executive vice president of strategic growth at Sagent.

“We know how critical it is for servicers to have access to real-time data, which is why we are thrilled to provide LERETA’s tax and flood solutions for our customers.”

May 3, 2025/0 Comments/by JKents
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NRMLA co-chair outlines reverse mortgage advocacy plan

The reverse mortgage industry’s premier trade association held its first event of 2025 this past week. While the mood was generally upbeat among the roughly 150 attendees who made the journey to Irvine, California, for the event hosted by the National Reverse Mortgage Lenders Association (NRMLA), there was also an acknowledgement of challenges faced by the industry when it comes to getting the word out about reverse mortgages.

During a panel about the industry’s advocacy work to begin the day’s events, Jim Cory — the co-chair of NRMLA and managing director of reverse mortgages at Guild Mortgage — spoke about what the industry hopes to achieve in connecting with a broader pool of mortgage industry and adjacent professionals to communicate about the product.

Hatching a plan

Describing this year’s outreach effort as originating during the NRMLA Annual Meeting and Expo last year in San Diego, Cory described how the new effort required taking stock of what works and what doesn’t when it comes to industry advocacy.

“When we look at what NRMLA does, it’s excellent work,” he said. “But a lot of it goes unnoticed. What does get noticed is the number of loans we do — the size of the industry. And frankly, what we have is a distribution problem.”

Jim Cory, reverse mortgage managing director at Guild Mortgage.
Jim Cory

To solve this, the industry will require more people talking about and originating reverse mortgages in a concerted effort to overcome the “incredibly low” penetration rate, he explained.

The overall rate — consistently estimated to be about 2% of the total mortgage market — is far too low “for a product with such a high satisfaction rate,” he explained.

To that end, NRMLA and co-chairs Cory and Mike Kent have devised a plan consisting of “a multiyear, long-term, permanent program where we want to raise awareness of reverse mortgages among related industries, associations and groups,” Cory explained.

This will be focused on trying to drive awareness in areas that the association believes can make the biggest difference, with reverse mortgages for purchase cited as a key example.

Cory is already a well-known advocate for the Home Equity Conversion Mortgage (HECM) for Purchase (H4P) program — and he has spoken about that work with HousingWire’s Reverse Mortgage Daily (RMD) on multiple occasions.

But he also has a passion for industry advocacy, which he credited in the discussion as one of the reasons he chose to take on the role of NRMLA co-chair.

“One of the biggest areas we’re looking at is reverse for purchase,” he said. “We just think it’s an amazing product. And if reverse mortgages are underutilized, reverse for purchase is so underutilized, it’s almost criminal.”

Hitting the road

Cory added that he and other industry representatives will be going on the road to various events in an effort to kick off this initiative. He encouraged NRMLA attendees to join him and their industry colleagues.

“When I look at this challenge — this ‘distribution’ issue — I think we need everyone’s help,” he said. “For too long, we’ve treated reverse as our little program, something to hold onto. But we need each and every one of you, in this room, in the association and across the reverse industry, to be stewards of the program. We need to spread the word to other originators. The rising tide lifts all boats.”

Expecting other professionals to take up reverse mortgage origination without input from industry experts would be a daunting challenge. Cory appealed to attendees to make their voices heard because of their product experience.

“We are the experts,” he said. “We’re the ones who really know this program. And instead of holding onto our little plot of land, we need to be spreading the word, bringing more people in and teaching them to do it the right way.”

Knowing what’s needed

Cory put particular emphasis on that last point — reverse mortgages have had longstanding reputational issues stemming from a perception that the business does not treat its customers well.

But the modern class of industry professionals has seen what additional regulation and a service-based mindset has meant for customers, due to the satisfaction rate he cited.

“We know we’re working with older Americans, a protected class,” he said. “They need extra levels of service, extra levels of trust. You all provide that. And we need to teach others to do that as well. But to do that, we need more people out there, increasing distribution of this program.”

Cory added that for anyone who originates both forward and reverse mortgages, it can serve as a powerful illustration of potential value for an older customer.

“What we need is for the average forward originator — every time they see a borrower who’s 62-plus, or even 55-plus — they should be offering a reverse mortgage option,” he said of the plan’s goals.

“Whether that’s reverse for purchase, a cash-out refi or someone looking at a HELOC, once they identify that their borrower is of age, they should be offering a reverse mortgage.”

Placing forward and reverse products together for a customer can result in the reverse mortgage often looking “better in so many ways,” Cory said.

May 3, 2025/0 Comments/by JKents
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How Rate wants to close its ‘massive gap’ in the non-QM space

Top 10 U.S. mortgage lender Rate is investing in the nonqualified mortgage (non-QM) space by launching a new suite of products. It aims to attract borrowers with nontraditional financial profiles, including self-employed individuals, small-business owners, freelancers and real estate investors.

The Chicago-based lender ranked as the eighth-largest in the country, originating $39.6 billion in mortgages in 2024, up 15% year over year, according to Inside Mortgage Finance data.

In the non-QM segment, Rate originated about $2.8 billion in 2024, which was a “massive gap for us,” according to President Shant Banosian.  

“[Non-QMs are] something we are super committed to because we have the widest variety and strongest non-QM product offering in the mortgage space,” Banosian said in an interview with HousingWire. “Our ultimate goal is to double our non-QM business in 2025 and eventually have it become almost 20% of our production here at Rate.” 

Banosian, who is not only the company’s president but also one of its top originators, said that non-QM products made up nearly 10% of his personal production in 2024. He said he was “a little delayed in understanding and deploying the product,” but now that he’s committed, it can be a “game changer.” 

Dubbed Rate Portfolio, the new products are being introduced in a competitive purchase market. Some prospective borrowers — particularly those who fall outside rigid income qualification framework from Fannie Mae and Freddie Mac — need to “make non-contingent offers and move quickly without traditional financing roadblocks,” the company stated. 

One offering is a mortgage for self-employed borrowers with flexible documentation requirements — such as business cash-flow statements or 1099 forms — instead of traditional tax returns. The product requires just one year of income verification. 

Another option allows borrowers to qualify based on assets alone or in combination with income — including retirement accounts, investment portfolios, money market funds or inheritances. Liquidation of assets is not required to determine eligibility. 

A separate investor-focused product allows qualification based on property cash flow without requiring tax returns. Borrowers must meet a minimum debt-service coverage ratio of 1.0. 

Rate is also introducing a “Buy Before You Sell” product, enabling borrowers to make offers without first selling their current home. It removes the need to qualify for two mortgages simultaneously, although appraisal, credit score and minimum equity requirements still apply.

Kate Amor, Rate’s executive vice president and head of enterprise products, said in a statement that these products “unlock common-sense financing options that weren’t previously accessible through traditional lending channels.”

Amor and Banosian are actively promoting the product line through in-person training with loan officers, real estate agents and financial advisers. These products disappeared after the financial crisis of the late 2000s, and many people don’t even know they are available as a viable solution, Banosian said. 

Among loan officers, “the biggest misconception is that these loans are more difficult to originate and take longer,” Banosian said. At Rate, a non-QM loan can be originated in as little as seven days, he added.

“From an affordability standpoint, the pricing was not that much different in a lot of cases, and it’s much cheaper than what was available to them alternatively,” Banosian said.

“In some cases, the product offerings are better than conventional financing terms. In other cases, they’re not as good. It’s all just based on the risk level, between things like credit score, down payment, the way the loans are being underwritten, all the different factors.”

Regarding Rate’s post-origination strategy, Banosian said it varies based on market conditions, investor appetite and balance-sheet strategy. 

“We want to be super competitive on the front end from a pricing standpoint and allow for scalability on the back end with our distribution model,” Banosian said. “Our goal is always to be at the most competitive price and be an industry leader in place. So we’re always looking to have our margins be as competitive as possible.”

As of Friday, Rate had 2,187 sponsored loan officers and 479 active branches, according to the Nationwide Multistate Licensing System (NMLS).

May 3, 2025/0 Comments/by JKents
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Airbnb touts resilience as guests spend $24B on travel in Q1

In its final quarter before it will unveil a major update this month, the short-term rental leader posted $154 million in profit from 143.1 million total bookings on the Airbnb platform.

May 2, 2025/0 Comments/by JKents
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Broker Spotlight: Miled Buentello, The Agency Valle de Bravo

Find out how this real estate broker from Valle de Bravo, Mexico, proves “that you can lead with soul and scale with systems.”

May 2, 2025/0 Comments/by JKents
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Broker ends suit after West Virginia kills brick-and-mortar mandate

On April 25, the state’s governor signed legislation that created an exception to the requirement for out-of-state brokers who have an office in their home state.

May 2, 2025/0 Comments/by JKents
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C21 and Institute for Luxury Home Marketing launch collaboration

With the partnership, the companies have launched their first jointly branded quarterly luxury market report, and Century 21 agents will receive access to The Institute’s member benefits.

May 2, 2025/0 Comments/by JKents
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MAFS Ryan settles back into life at suburban home

Ryan Donnelly and Jacqui Burfoot had a tough home visit in Ryan’s south-west Sydney suburb.

Controversial Married At First Sight groom Ryan Donnelly is settling back into suburban life in Sydney’s south west despite ongoing drama surrounding his time on the reality show.

Donnelly was snapped eating out at a manoosh restaurant in the Campbelltown area at the end of April.

The meal, posted to local social media groups, had tongues wagging in the Campbelltown community.

The picture was posted the same day Donnelly fronted Campbelltown court where his MAFS nightmare has continued to play out.

Donnelly took out an apprehended violence order (AVO) against Burfoot in April after the pair shared a tumultuous on-screen relationship, which Burfoot ultimately chose to walk away from.

MORE: Gross reality of MAFS revealed

Ryan Donnelly was snapped hitting up a local manoosh restaurant following his court appearance in Campbelltown.

MORE: ‘Holy crap’: MAFS star exposes wild truth

In the program’s final vows segment, she said “Ryan, in a world of red flags, you are the red carpet”, to which Donnelly responded: “Be gone with you, you horrible woman”.

However, in Donnelly’s latest Instagram post, the reality TV star appears to be shrugging off the drama of the past few months.

“Chapter One: the best is yet to come,” he wrote to a photo of himself relaxing by a pool with his dog.

The social media post comes after an explosive episode during hometown visits where Burfoot made negative comments about Donnelly’s suburb of Campbelltown, in southwest Sydney.

MAFS couple Ryan Donnelly and Jacqui Burfoot are no longer together.

“It was clear Ryan had primed his friends and they had premeditated an attack to take out their anger out on me,” Burfoot said in March.

“He didn’t stand up for me and almost enjoyed watching them yell at me. They were like gangstas (sic).

“I don’t tolerate or accept that behaviour. It was horrific and as Lauren Hall would say, ‘boganic’.”

The jab came before Burfoot took aim at the Campbelltown area and the people who lived there.

“I will not be scared into accepting behaviour like this,” she said.

Ryan Donnelly outside Campbelltown Court after taking out an AVO against Burfoot.

“WTAF? If that is what Campbelltown has to offer I am never going back.”

The Daily Mail reported at the time that Ryan was “dreading” Jacqui’s visit to his Campbelltown property and told her to “leave her elitist attitude at the door.”

“She literally walked around pointing out flaws like a real estate agent doing a bad review,’ the insider told the publication.

“She even wrote a list of things he needed to change on his whiteboard, like she was grading him.”

Burfoot stunned Australia following the conclusion of MAFS by announcing her engagement to another groom from the show, Clint Rice.

Rice reportedly proposed to Burfoot at a MAFS reunion viewing party before the couple shared the news on social media last month.

The post MAFS Ryan settles back into life at suburban home appeared first on realestate.com.au.

May 2, 2025/0 Comments/by JKents
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