A bill to expand Maryland’s existing Payment in Lieu of Taxes (PILOT) program — which allows property tax abatements in exchange for housing reserved for low-income tenants — has been signed into law by Gov. Wes Moore (D), a move lauded by affordable housing advocates.
The state’s Affordable Housing Payment In Lieu of Taxes Expansion Act will authorize the owner of rental property “to enter into a payment in lieu of taxes agreement for maintaining at least 25% of the rental housing units located at the real property as affordable dwelling units for at least 15 years,” according to the language of the bill reviewed by HousingWire.
The legislation also authorizes county governments to “require the owner of real property to maintain a higher percentage of rental housing units as affordable dwelling units than the minimum percentage specified in the act.”
Initially introduced into the Maryland General Assembly this past January by Delegate Marc Korman (D), committee testimony over the next few months was largely positive and came from a variety of affordable housing groups from across the state and country.
Of the 25 submitted testimonies on the record for the House version of the bill, only one is listed as “unfavorable” and appears to have originated from a private citizen. Among the 36 testimonies for the Senate version, there were only four unfavorable submissions, none of which included formal submissions.
HousingWire reached out to Moore’s office but did not receive an immediate response. But Delegate Marc Korman, who was the chief sponsor of the bill in the State House, described his satisfaction with seeing the bill signed and anticipated the impact it will make in his district.
“I was pleased to work with partners like Montgomery County to expand the potential uses of the Payment in Lieu of Taxes tool to maintain naturally occurring affordable housing,” Korman told HousingWire.
“This can be applied in places like Bradley Boulevard and Battery Lane in my district in Bethesda, as well as many other places around the state. And it is a flexible tool that does not mandate that counties do anything. It’s just another option as they tackle the housing affordability challenge,” he said.
Sen. Shelly Hettleman, who served as the chief sponsor of the Senate version, is happy with the development.
“I’m very pleased the governor signed the bill into law yesterday and am optimistic that it can be a useful tool for our local governments in their efforts to expand our desperately-needed stock of attainable housing,” Hettleman told HousingWire in a statement.
Janine Lind, president of nonprofit multifamily developer Enterprise Community Development, lauded the signing in a statement provided to HousingWire.
“Today’s bill signing unlocks a powerful tool for preserving and expanding affordable housing across Maryland,” Lind said. “By streamlining eligibility for the PILOT program, which has already been instrumental in supporting affordable housing development, this legislation will make it easier for housing providers to take action, including saving at risk properties, in an expensive and competitive environment.”
Enterprise owns and operates complexes with a total of 13,000 units across the Mid-Atlantic region. The firm is pleased that the state government is taking action on the state’s need for more affordable housing
“We’re grateful to Delegate Korman and Gov. Moore for advancing this game-changing legislation, and we look forward to leveraging this opportunity to create more homes Maryland residents can afford.”
Editor’s note: This story has been updated with a statement from the bill’s chief sponsor, Delegate Marc Korman.
Scaling a real estate team beyond your local community is an ambitious goal that many team leaders aspire to but often don’t achieve. While some agents dominate their local market, expanding beyond their immediate area presents numerous challenges. Understanding these obstacles can help real estate professionals develop strategies to break through these barriers. Here are some of the reasons why most real estate team leaders don’t scale past their own community they farm.
1. Over reliance on local reputation
Many real estate leaders build their businesses on strong personal branding within their communities. They thrive on referrals, word-of-mouth marketing, and deep-rooted relationships. However, this localized reputation does not always translate effectively into new markets where they lack name recognition. Establishing credibility in a new area requires an entirely different marketing and networking approach, which can be time-consuming and costly.
2. Limited market knowledge
Understanding a local market is a key strength for any real estate leader, but expanding to a new region requires extensive research on different demographics, property values, regulations, and buyer behavior. The inability to adapt quickly to new market dynamics can lead to failed expansion attempts. Team leaders who do not invest in market research and fail to tailor their strategies to new locations often struggle to gain traction.
3. Ineffective lead generation strategies
Many real estate teams rely on hyperlocal lead generation methods, such as community events, local networking groups, and direct referrals. These strategies may not be as effective in a new market where they lack an established presence. Without a scalable and digital-first approach—such as targeted online advertising, SEO-driven content, and automated lead nurturing—it is difficult to maintain a steady pipeline of clients beyond their immediate community.
4. Challenges in building and managing remote teams
Scaling a real estate business often requires hiring agents and staff in multiple locations. However, leading a remote or multi-location team comes with operational challenges, such as maintaining company culture, ensuring consistent training, and managing performance across different regions. Team leaders who lack strong management systems and technology-driven communication tools often find it difficult to scale successfully.
5. Inability to compete with local competitors
When entering a new market, real estate leaders must compete against established agents who have deep connections and community trust. These local competitors have built their reputation over years and have strong relationships with lenders, title companies, and local vendors. Without a clear differentiation strategy, outside teams may struggle to gain market share against well-entrenched competitors.
A real estate business that thrives locally may not be structured for expansion. Many team leaders lack the necessary systems, such as customer relationship management (CRM) tools, automated marketing platforms, and scalable transaction management processes. Without these systems in place, managing operations across multiple markets becomes inefficient and unmanageable.
7. Financial constraints
Expanding beyond a community requires significant investment in marketing, hiring, training, and infrastructure. Many team leaders underestimate the financial resources needed to break into a new market. Without proper financial planning, they may find themselves unable to sustain operations in new locations, leading to stalled growth or failure.
Overcoming the barriers to scaling
While the challenges are significant, overcoming them is possible with a well-thought-out strategy. The Jason Mitchell Group is specially designed to help team leaders build leverage by plugging into all of these pre-built systems so they can better scale, making them uniquely qualified to support ambitious teams and brokers looking to expand their operations and create an unlimited ability to scale through a proven model.
Through receiving high quality referral opportunities from their 60+ corporate partners nationwide, JMG has helped teams and brokers add hundreds of thousands of dollars in net profit to their operations and cut many of their expenses, allowing leaders to focus on building teams in their marketplace, or even in surrounding marketplaces or states!
If you want to see how the “JMG Effect” can also help you grow revenue, hire & retain agents and eliminate expenses, visit www.JoinJMG.com or contact the JMG press office at press@jasonmitchellgroup.com.
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A bill that would establish a long-term care (LTC) insurance plan at the federal level has been reintroduced in the House of Representatives. Its chief sponsor has received bipartisan support and is hitting the road to communicate its potential benefits to constituents.
Last month, Rep. Tom Suozzi (D-N.Y.) reintroduced the Well-Being Insurance for Seniors to be at Home (WISH) Act, which would amend Social Security to provide long-term care benefits for program participants. The bill’s co-sponsor is Rep. John Moolenaar (R-Mich.).
In an effort to get the word out, Suozzi held an event in Washington, D.C., earlier this month to describe the plan to constituents.
The event included “over 100 healthcare experts, insurers, elder advocates, caregiver organizations and policymakers from across the aisle to address America’s looming long-term care crisis,” Suozzi’s office said.
“There’s a storm coming,” Suozzi explained in a prepared statement. “Every day, 10,000 Americans turn 65, and in five years, 6,500 Americans will reach 80 every single day.
“Our nursing homes and Medicaid system cannot deal with this. We don’t have enough nursing home beds, we can’t afford it, and seniors would prefer to age at home.”
The act would seek to create a new public-private partnership between the federal government and the insurance industry, according to the text of the bill. It would establish “a monthly federal benefit for Americans who become disabled in old age, after a 1- to 5-year elimination period based on income,” Suozzi’s office said.
Within that period, potential beneficiaries would be required to rely on private insurance programs or “personal resources” with a two-pronged goal: to provide coverage for those with the greatest determined need, and to “create new incentives for private insurers to offer affordable long-term care products.”
The legislation would “establish a federal catastrophic long-term care insurance program, designed to help disabled seniors age with dignity in their own homes — while reinvigorating the private long-term care insurance market,” Suozzi’s office said.
So far, Suozzi and Moolenaar are the only sponsors in the House. But Moolenaar described what led to his support for the measure.
“What I like about the WISH Act is that it really tries to engage a lot of stakeholders,” he said. “To me, that’s a win-win because we want to make sure our seniors are getting the best care possible. We want to make sure people don’t have to choose between poverty and losing all their life savings and they can’t qualify for different care.
“We want to make sure that individuals who don’t have families who can take care of them have a place and can be provided for,” he added. “This really is common sense, it’s bipartisan, it’s something that encourages people to do the right thing.”
According to Suozzi’s office, the organizations that have voiced support for the bill thus far include the National Council on Aging, the American College of Physicians, American Geriatrics Society, the National Alliance for Caregiving and Genworth Financial.
Suozzi previously introduced a version of the WISH Act in mid-2021, but the bill never garnered a co-sponsor and did not progress beyond committee referrals during that session.
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With low inventory in many parts of the country, we’re still seeing multiple offer situations frequently. While that’s great news for sellers, it can be tough for buyers, especially the average buyer who’s financing their purchase. How can they compete with an all-cash offer? Does a cash offer always win?
The answer is no. Your financed buyers still have a chance! You just have to use the right strategies to ensure your clients come out on top. Discover our top 13 strategies to compete with cash offers and win the bidding war for your buyers.
1. Offer more money
For many sellers, their net proceeds are the most important factor in selecting an offer. They care more about how much money they’ll make when they close than how the buyer is paying for the house. So, the best way to compete with cash offers is to simply increase your buyer’s offer as much as they’re able and willing to.
2. Use an escalation clause
To help prevent your buyers from overpaying unnecessarily, consider using an escalation clause. This is a line in your contract that says: Thebuyer will pay X amount (I’ve seen anywhere from $1,000 to $10,000, depending on the price point of the house) more than the highest offer, not to exceed X (the buyer’s maximum they wish to offer), with proof of other offer. Have your broker or attorney help you with the exact language, but that’s the gist.
The theory behind this is to protect the buyers while giving them a chance to outbid a higher offer, without knowing what the other offers are. If you know one of the other offers is cash, I’d recommend increasing the escalation amount to make your buyer’s financed offer more attractive to the seller.
Here’s how to determine your buyer’s max: Ask them, “If another buyer paid $501,000 for this house listed for $500,000, how would you feel?” If they would be upset, go higher. Would they be upset if someone else paid $525k? $550k? $600k? Keep going up until they get to a point where they say, “No, I wouldn’t be upset – there’s no way I’d pay that much.” Ok, great, then go backwards and find the sweet spot.
PRO TIP
One last note on escalation clauses: Some listing agents don’t like them or don’t understand them. As part of your due diligence, have conversations with the listing agent before submitting an offer and ask how they feel about it. At the end of the day, their feelings don’t matter; they need to present all offers regardless, but it’s good to know where they stand.
3. Have the lender call the listing agent
Most buyer’s agents I know are already in the habit of doing this, but if you’re not, make it part of your process for every offer, even offers that are not competitive. When competing with cash offers, though, this step becomes crucial.
A phone call from the lender provides a sense of easy communication and proaction that listing agents and sellers will appreciate. If the lender is one you’ve worked with before, be sure to inform the listing agent about that relationship and reassure them that this mortgage lender is reputable and unlikely to have any issues. That will make the agent and seller more comfortable accepting a financed offer.
From the very first interaction of scheduling the showing to the time you’re writing the offer for your buyers, building rapport with the listing agent is key, especially if it’s an agent you haven’t worked with before. Practice and showcase ease, communication and friendliness – these all influence a person’s perception of you.
If it seems easy to work with you, the listing agent is more likely to talk up your offer to the seller, and the better the odds are that your client may win against a cash offer. Of course, there are many facets to an offer that sellers will consider, and the agent-to-agent rapport is one of them, for better or worse.
5. Call the listing agent before writing the offer
How will you know if you need to compete with a cash offer? Pick up the phone and call the listing agent. This is one of those instances where I strongly advise calling instead of texting. Hearing their tone of voice and conveying your tone will give you a better sense of the situation and allow you to continue building rapport with the listing agent.
A few questions you’ll want to ask are:
“How many offers do you have in hand, and how many more are you expecting?”
“What’s most important to the sellers?”
“When would the sellers like to close?”
“Is there anything besides price that would make our offer the most attractive to the sellers?”
Use this intel to strategically write your offer and compete with cash offers on the table.
6. Waive the home inspection contingency
I would never actually recommend this strategy as a buyer’s agent; however, there are some situations where a buyer will insist on waiving their inspection, and it makes sense for them to do so. For example, if the property is newer construction, a condo and the buyer is handy or has construction experience themselves, they might feel comfortable waiving their inspection.
Be very careful here, though. As agents, it’s our job to educate our clients about the dangers of not doing a home inspection. Should a buyer opt for this after weighing the risks, that’s their choice.
The fact is, though, that this is one strategy for competing with cash offers, as many cash buyers will waive their inspection. Check with your broker for specifics on this; they may have a waiver the buyer needs to sign to release you and your broker of liability.
7. Do a pre-inspection
This may or may not be popular in your market, but here in the Boston area, we see this fairly often. A buyer will bring in an inspector to conduct a pre-inspection, a condensed version of a home inspection that focuses only on the major systems and typically takes about an hour or so. This typically happens on a Sunday or Monday prior to the offer deadline.
The purpose behind it is to make the buyers feel comfortable waiving their home inspection contingency. They’re satisfied that the major systems of the house are functioning, which allows them to make their offer cleaner by waiving the inspection contingency. This makes them more competitive with cash offers.
8. Use a high inspection threshold or an inspection for informational purposes only
If your buyer doesn’t want to waive their inspection or do a pre-inspection (totally understandable), another strategy is to do the inspection for informational purposes only or to include a high threshold. Let’s break both of these down:
For info only: This is when the buyer conducts a full home inspection to gain knowledge of the property. It lets the seller and their agent know that your buyers are not interested in “nickel and dime-ing” after the inspection.
Using a high threshold: This is when you write into the buyer offer letter that the buyers will not negotiate for any single inspection item that costs less than X ($5k, $10k, etc.) to repair. This will show the seller that the buyer is only retaining the right to renegotiate if something major comes up.
This is a great way to compete with cash offers when buying a house because it still protects the buyer in the event something expensive is found while allowing the seller to feel comfortable accepting a financed offer.
9. Appraisal gap coverage
One of the main concerns about accepting a financed offer is the appraisal. If a buyer offers a price well above asking, that’s great, but if it doesn’t appraise, there will be issues. So, to be more competitive, offer to cover any appraisal gap. This lets the seller know that your buyer will cover any difference between the appraised value and the agreed sale price.
Discuss with your buyer about whether they want to put a cap on the appraisal gap coverage. You don’t want the buyers to be stuck going out of pocket an extra $50k if they don’t have that cash available. Be sure they have the additional funds before putting it in the offer!
Pro Tip
Talk to the lender about appraisal gap insurance, a very cool product offered by most mortgage lenders that costs pennies on the dollar, should an appraisal issue arise. This is a great option for every buyer using a mortgage, especially those who don’t have a ton of extra cash in the bank.
10. Let the sellers choose the dates
Another way to compete with cash offers is to ask the listing agent when the seller prefers to close and even offer to let them choose the closing dates. As long as the buyers are flexible, this strategy can go a long way.
Find out from the lender the soonest date they could close, and let the listing agent know that. “We can close as fast as (date) if the sellers want! What date works best for them?” Flexibility will definitely make your buyer’s offer stronger.
11. Offer a rent-back
If the sellers want more time and the buyers are ok with it, offer to do a rent-back, also known as a leaseback. This is when the sale closes, but the sellers don’t move out right away. The buyers become the owners of the property, and the sellers become their tenants.
We see this a lot when sellers are building new construction and need some flexibility for construction delays, which happen more often than people think. This is another reason why calling the listing agent before writing the offer and asking the right questions is so crucial. You can learn valuable intel like whether the sellers need extra time after closing; this will make your offers much stronger and allow you to compete with cash offers.
12. Get creative with additional incentives
Think outside the box. Additional incentives to the seller will make your buyer’s offer stand out from the crowd and have a better chance of beating out a cash offer. Here are a few ideas of creative things the buyers could offer:
This is a big one. If your buyers are in a financial position to pay your brokerage fee out of pocket, that means the net offer price is higher and more desirable to the seller. This strategy to compete with cash offers is a hidden gem, as many agents (your competition) still default to including compensation as a term of the offer.
Of course, this only works if your buyers are willing and able to pay your brokerage directly, but it’s worth mentioning to them as a way to strengthen their offer without further increasing the sale price.
Frequently asked questions: Complete with cash offers
Should buyers waive their mortgage contingency?
There are lenders who will bring the file through underwriting and can issue a commitment letter much sooner than a week prior to closing. So in theory, a buyer could waive their mortgage contingency, and it does happen. That said, I’d be extremely cautious about this. Advise the buyer about all the risks involved and let them make the final decision (in writing!).
How important is the lender?
Extremely. When I’m the listing agent, I would much rather see a pre-approval letter from a local lender or a local rep of a national company than a form letter spit out by a website. When I call the lender to talk with them about the buyer’s qualifications, I can get a sense of how helpful they’ll be and how strong the buyer is. So on the buyer side, definitely encourage your clients to work with someone who’s easy to reach, proactive, and local.
Should we include a love letter?
You’ll hear different schools of thought on this. My opinion is no. What you can do instead is talk up your buyer to the listing agent when you’re on the phone with them. Tell them how well qualified they are and how excited they’d be to get the house, but don’t get into any specifics that could potentially be a fair housing violation.
The full picture
The best strategies to compete with cash offers can be summarized as increasing the offer price, removing contingencies and being as flexible as possible. If you’re working in a strong seller’s market and homes are selling with multiple offers, educate your buyers early on. I’d even show them this article around the time you first meet with them to talk about the process. This way, they’re prepared to be competitive and strategic, with you as their expert guide.
Ashley Harwood began her real estate career in 2013 and built a six-figure business as a solo agent before launching Move Over Extroverts in 2018. She developed training materials, classes, and coaching programs for her fellow introverts. Beginning in 2020, Ashley served as Director of Agent Growth for three Keller Williams offices in the Boston metro area. She’s now the Lead Listing agent for the Fleet Homes team in Massachusetts and a regular contributor to Vetted by HousingWire. She created The Quiet Success curriculum and has taught thousands of real estate agents nationwide. She has also been a guest speaker at top industry events and has been named a leading real estate coach by prominent industry publications.
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By Callie Kelley’s estimate, home sales in Boise, Idaho, dropped by 20% annually in October 2022 when mortgage rates had doubled from their post-pandemic low points.
“In May 2022, we had a 60% annual gain and that was the peak. And then we lost 20% of that five months later, and the market has kind of just piffled along from January 2023 to January 2025,” said Kelley, the broker-owner of Marathon Realty of Idaho.
Despite these challenging conditions, Kelley recorded her best year ever in 2023 and surpassed it in 2024. She said that despite continued slow market conditions, 2025 is also shaping up to be great.
“A lot of agents have had some really rough years, but every year my business is growing,” Kelley said.
Digging for new business
During the height of the COVID-19 housing market in May 2022, the 90-day average median list price in the Boise metro area rose to nearly $650,000 — up more than $250,000 from May 2019, according to HousingWire Data.
Additionally, its market action index score was above 60 for nearly 18 months from early August 2020 through late May 2022. HousingWire Data considers any market action index score above 30 to be indicative of a seller’s market.
“To be successful during the pandemic you just had to have a pulse,” Kelley said. “You got a license, and if you were a member of the PTA or involved in your church or anything in your community, you were suddenly getting all of these referrals.
“But when that referral valve shut off, they realized that they didn’t know how to get business other than having it handed to them. You need to be consistent with your marketing and advertising if you want to maintain and grow your business.”
For Kelley, this involves a deep commitment to marketing through Zillow’s Premier Agent program, which has been her main source of business for the past eight years. After generating more than $500,000 in income during the first few years of her career, Kelley wanted to push herself even further and aimed for a seven-figure salary.
“I was working really hard, and I thought that I would have to work twice as hard or have this massive team in order to earn $1 million. But then I understood that I had to spend money to make money and I decided to go all in on Zillow,” she said.
In 2023, this strategy led her to close 71 transaction sides for $39.8 million in sales volume, according to the 2024 RealTrends Verified Rankings. As the housing market in Boise slowed (its market action index score is now hovering at 40), Kelley said she has not changed her business strategy. But she acknowledges that getting cold leads from Zillow is not for everyone.
“You have to be very tenacious and you have to want to convert that business. … I have not lost steam or energy for it,” she said said.
Sphere of influence
Holly Maloney has a different strategy centered on going back to the basics and building strong relationships with clients.
Maloney’s home market of Cincinnati is currently plagued by low housing inventory. As of April 18, 2025, there was a 90-day average of 2,239 active single-family listings. That was up from a post-pandemic low of about 1,400 in May 2022 but well below the figure of 4,100 in April 2019, according to HousingWire Data.
According to Maloney, these low inventory conditions — combined with the mortgage rate environment and the fallout from the commission lawsuits — has created “pandemonium” among buyers and sellers.
“We have leaned into this challenge and see it as an opportunity to be more visible to our prospective buyers and sellers, and we have made sure that we are being proactive and not reactive by preparing them for what the current market looks like,” said Maloney, an agent with eXp Realty.
Given how confusing things have been for consumers, Maloney said she has “doubled down” on client communication and education, especially within her sphere of influence. By staying top of mind with people who “love and trust us,” as Maloney put it, she has been able to generate a steady stream of referral business.
Like Kelley, Maloney also deals with her fair share of cold leads. These mainly come from open houses and first-time homebuyer education events she co-hosts with local lenders, she said.
“A lot of buyers and sellers are confused by the commission lawsuit settlement and the mandatory buyer representation agreements,” Maloney said. “So we are seeing both buyers and sellers walk into our open houses just looking for information on the business practice changes.
“If you are proactive and are able to educate them and answer their questions, we’ve been able to generate an abundance of business that way.”
Her strategies have paid off as she earned a top 10 ranking in Ohio after closing 94 sides in 2023, according to RealTrends.
Similar to Cincinnati, Boston is also dealing with constrained inventory, with just over 2,000 active single-family listings in the Greater Boston area as of mid-April. In comparison, there were nearly 6,000 active listings in April 2019.
“To get listings, you have to be consistent, and make sure that you show your value proposition and lean into your experience,” Hornblower said. “With buyers, you have to educate them on what to expect from the market, which may differ depending on the time of year, and just make sure they are putting in strong offers, so you need to know the market.”
Hornblower said he does his best to make sure his clients have a positive experience working with him, which has helped him create a strong referral pipeline. He has also leaned into social media as a way to keep in touch with past clients, ensuring that he stays top of mind.
These strategies are paying off for Hornblower, who was the No. 2 ranked agent in Massachusetts in 2024 by transaction side count. He closed 105 sides for $33.7 million in sales volume in 2023, according to RealTrends data.
Further down the East Coast, Kamil Andrukiewicz — a New Britain, Connecticut-based agent for New Haus Group — is also dealing with tight inventory.
Like Hornblower, he has focused on making sure prospective clients are well informed about what to expect in the current housing market. But with inventory being so tight, it has required him to be more creative in helping sellers find places to move, if they haven’t found a new home before their current one sells.
“We are finding them rentals, doing home sale contingencies on offers and even doing leasebacks as part of the contract,” Andrukiewicz said.
As much as Andrukiewicz remains focused on current clients, he said he does his best to stay in touch with past clients and keep his lead pipeline flowing.
“I feel like the No. 1 mistake that every agent makes is they’re very oriented on the transaction that they have currently and they forget about their past clients,” Andrukiewicz said. “Studies have shown that five or six years down the road, buyers forget who sold them their house unless their agent has stayed in touch.”
In addition, as inventory has become tighter, Andrukiewicz said he hasn’t been afraid to branch out of his core market if a client is looking to buy something further away. His willingness to log extra miles helped him close 81 sides in 2023, good for sixth place in Connecticut, according to RealTrends.
“I’ll go to other parts of the state if I have a client that’s looking for an investment property. I had a lot of clients look for lake houses last year, so I was driving all over the state,” he said.
Keep it simple
In contrast to having a willingness to travel, Blair White has concentrated his business solely to downtown Naples, Florida.
After a pandemic-era boom, the housing market in Naples has cooled drastically, with inventory back up to 2019 levels and the median list price down to 2022 levels. Despite these challenges, White said his business has remained strong.
“I have business partners that cover other parts of the metro area who I trust to serve those clients well, but I’ve found that not spreading myself too thin and just being a true expert in my market has done wonders for my business,” said White, an agent with John R. Wood Properties Christies International Real Estate.
“Knowledge is power and having that knowledge of my area not only builds my confidence, but it also builds my clients’ trust in me,” he said.
Like top agents in other markets, White said he focuses on treating his clients well and making sure they’re properly educated.
“It sounds cliche, but it is really as simple as treating people the way you would want to be treated and being as transparent as possible,” White said.
White’s straightforward strategy led him to the No. 6 rank by transaction side count in Naples, after he recorded 36 sides and $35.5 million in sales volume in 2023. And while his strategy may differ from others, he too believes there is no single key to an agent’s success.
“It really is about keeping it simple and doing what you do best,” White said.
The property management software company was hit with yet another antitrust lawsuit this week, this time from New Jersey Attorney General Matt Platkin, who alleges that RealPage conspired with 10 landlords to artificially inflate rent for “tens of thousands of New Jerseyans.”
The complaint — which contains heavy redactions — charges RealPage and the landlords with four counts related to consumer fraud and antitrust violations.
“The defendants in this case unlawfully lined their pockets at the expense of New Jersey renters who struggled to pay the increasingly unlivable price levels imposed by this cartel,” Platkin said in a statement. “Today we’re holding them accountable for unlawful conduct that fueled the state’s affordable housing crisis and deprived New Jerseyans of their fundamental right to shelter.”
A RealPage spokesperson told HousingWire in an emailed statement that the company is “disappointed” in the AG’s actions that “blame RealPage for New Jersey’s housing affordability challenges.” The lawsuit came without prior engagement between the parties, RealPage claims.
“RealPage’s revenue management software is purposely designed and built to be legally compliant and has always used data legally and responsibly, and we have a long history of working constructively to show that,” the statement read. “RealPage’s revenue management software helps housing providers comply with Fair Housing laws, rent control laws and state of emergency price gouging laws, and does not use any personal or demographic data to generate rent price recommendations.
“RealPage is proud of the solutions we provide in New Jersey and nationwide. We believe the claims brought by the New Jersey Attorney General are devoid of merit and will do nothing to make housing more affordable. New Jersey should stop scapegoating pro-competitive technology, and we encourage the state’s public leaders to focus on meeting the greater demand for housing with more supply.”
Platkin alleges RealPage’s software contains mechanisms that enforce “strict adherence to the prices it generates” and has tools to ensure landlords accept that price.
The software at the center of the allegations is YieldStar, which uses first- and third-party data to help landlords set rents for multifamily units. YieldStar helps landlords maximize returns on their units.
The complaint does not mince words when it comes to the landlords, going so far as to call them a cartel that actively recruits other landlords to join the “scheme.” They allegedly used RealPage software to communicate with each other on multifamily rents.
The landlords named in the suit are Morgan Properties, Avalonbay, Kamson, Realty Operations Group, Lefrak Estates, Greystar Management, Aion Management, Cammeby’s Management, Veris Residential, Russo Property Management, Russo Development and Bozzuto Management Company.
It’s not the first antitrust filed against RealPage by the government. In August, the Department of Justice (DOJ) filed a similar complaint, alleging that YieldStar allows landlords to generate price floors based on data not available to the public. Litigation in that suit is ongoing.
Legal trouble started mounting for RealPage when ProPublicapublished an expose in October 2022 that revealed, among other things, that landlords were able to anonymously see what other landlords were charging for comparable units and avoid pricing below those numbers.
Since then a string of class-action lawsuits have been filed against RealPage, including in 2023 by a group of renters in Tennessee.
Since October, several lawsuits were filed against RealPage’s Leasing Desk Screening alleging that it published credit reports that falsely claimed rental applicants had felony convictions, previous evictions and other credit violations.
Editor’s note: This story has been updated with comments from RealPage.
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A proprietary reverse mortgage product first made available prior to the COVID-19 pandemic and before its discontinuation is now making a return, according to an announcement this week by Onity Group.
EquityIQ, the proprietary reverse mortgage product from Onity subsidiary PHH Mortgage Corp.’s reverse mortgage brand Liberty Reverse Mortgage, is now available through the company’s wholesale lending channel with some alterations compared to prior versions.
For instance, EquityIQ now has a lower minimum age requirement of 55 in certain states. It also stands as a fixed-rate loan with maximum proceeds of $4 million, well in excess of Federal Housing Administration (FHA) limits on the Home Equity Conversion Mortgage (HECM) program.
Onity explained that EquityIQ contains no upfront or ongoing mortgage insurance or servicing fees, and that a full draw of loan proceeds is required at closing. Property types eligible for Equity IQ include single-family homes, condominiums, townhomes, multifamily properties with two to four units, and planned unit developments.
There is a counseling requirement from an agency that is approved by PHH. And the loan is only available for a borrower’s primary residence as opposed to a second or vacation home.
“With an estimated $14 trillion in senior home equity, we’re excited to launch EquityIQ, which complements our existing [HECM] product offering, to help senior homeowners unlock their home equity to meet personal and financial needs,” said Andy Peach, executive vice president and chief lending officer at Onity Group.
Liberty is no stranger to the proprietary reverse mortgage space. In 2007, the company introduced Liberty Preferred, its first proprietary product, which eventually left the market. Twelve years later, under Onity’s prior branding as Ocwen Financial Corp., the company announced the original version of EquityIQ, which launched in the summer of 2019.
It was briefly suspended due to COVID-19 market volatility in March 2020, but it was brought back a few months later. In 2022, the company suspended availability of the product again due to volatility in the bond markets, and it was subsequently removed from the market.
But company leaders have been telegraphing the brand’s reentry into the proprietary reverse mortgage space for months, including in an investor presentation last month.
“Obviously, launching a competitive jumbo reverse mortgage product thus gives the opportunity to grow,” Onity CEO Glen Messina said in March. “And again, with an 18% [HECM] market share, we’ve got nice market coverage to push that product through.”
Onity and Liberty are reentering the proprietary space in a much more crowded field of competitors. These include Finance of America and its HomeSafe product suite, Longbridge Financial and its Platinum line, and offerings from companies like University Bank, Smartfi Home Loans and Nationwide Equities.
Real estate experts have said that rising owners corporation fees are adding close to $1000 a year to a typical two-bedroom apartment’s annual costs. Picture: NCA NewsWire / David Crosling.
Victorians struggling to pay owners corporation fees will be given advice on payment plans and dispute resolution as part of new mandatory fee notices.
It comes after real estate agents across Melbourne’s CBD and inner suburbs revealed significant numbers of apartment owners and landlords have been forced to sell in recent years as they grapple with rising owners corporation and other costs in recent years.
The rising costs are also thought to have underpinned significant rental increases that have hit Melbourne’s CBD, with latest PropTrack data showing the typical unit in the city now costs $650 a week — compared to just $380 a week in 2022.
Consumer Affairs minister Nick Staikos announced the new requirement for operators of owners corporations this week alongside the availability of an owners corporation hotline.
Mr Staikos said the goal was to ensure owners got the advice and support they needed.
“These new owners corporation fee notices will ensure they get helpful advice and support about their options if they’re struggling to pay their fees – not just a demand to pay up,” he said.
The new notices will replace older forms to notify owners of overdue OC fees, with past formats no longer valid from this week.
Consumer Affairs minister Nick Staikos (right), announced a new requirement for operators of owners corporations this week.
But, with the moves coming amid a wider state government push for more high-rise homes in Melbourne, Real Estate Institute of Victoria chief executive Kelly Ryan said more needed to be done around virtually “unregulated” owners corporations in Victoria.
“It’s always important to find ways to support people, we don’t want to see people selling because the costs are too onerous,” Ms Ryan said.
“But that there’s a problem at the end with the owner is a sign that there’s a problem at the start with the owner’s corporation. If we have got to that point where owners are getting payment plans, you have to go back a number of steps.
“If we are encouraging high-rise building in more locations, we need to get this right now. There’s no point playing catch up.”
REIV chief executive Kelly Ryan said more needed to be done around ‘unregulated’ owners corps in the state.
Strata Community Association of Victoria general manager Susan Chandler said there were about 1.27 million people living with an owners corporation around the state and welcomed the new phone channel announcement as a “practical step” in making them better understood.
“For many residents, especially first-time apartment owners, navigating strata rules can be overwhelming,” Ms Chandler said.
“A dedicated helpline provides a much-needed support bridge between communities and the government.”
She added that payment plan options would help reduce the risk of buildings being left short by unpaid strata fees, improving the “financial health” of many strata comunities — though they are still calling for the creation of a Victorian Strata Commissioner.
Ray White Southbank principal Andrew Salvo said in recent years rising owners corporation fees adding close to $1000 a year to a typical two-bedroom apartment’s annual costs — as well as interest rates and additional landlord costs in the form of meeting new rental minimum standards — had combined to drive sales in the CBD’s apartment market.
“And it has led to rents rising as there were investors leaving the market and there was a supply issue with migration increasing,” Mr Salvo said.
The agent said that in many cases the rising cost of owners corporation fees had been due to contracts being Consumer Price Index (CPI) linked, meaning a high-inflation environment had driven fees up.
While payment plans for OC fees could give some owners an option, Mr Salvo said he didn’t think it would have much of an impact given the significance of other costs around rental protections and interest rates.
Consumer Affairs Victoria owners corporation advice can be accessed on their website or by calling 1300 558 181.
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In today’s market, small-lot housing is more than a trend – it’s a critical part of the housing solution.
Smaller lots mean more affordable land prices, more efficient use of space, and when paired with the right home design, just as much living potential as traditional blocks.
Homebuilder JG King Homes are hearing what buyers are looking for and responding with designs that have more home on less land to give buyers the opportunity to enter the market at an affordable price without compromising on lifestyle.
‘Carrington 30’ by JG King Homes is a double-storey design that is compliant with the Small Lot Housing Code (SLHC), fits on a 294sqm block and still has all the features buyers need.
Designs like the ‘Carrington 30’ allow buyers to create dream homes on smaller lots.
With up to six bedrooms and three living areas, appealing to a wide range of buyers seeking affordability without compromising on lifestyle or floor space.
“Offering value for money by maximising living space in a compact footprint, these homes are specifically designed to be Small Lot Housing Code-compliant whilst still offering a flexible floorplan for modern families to adapt to their requirements,” explains Andrew Flanagan, executive general manager at JG King Homes.
“With ample room to grow, families can thrive and create lasting memories.”
Forward thinking design
With more than four decades of experience and over 25,000 homes built, JG King Homes has earned its reputation as one of Australia’s most trusted homebuilders.
Australian family-owned and proudly Victorian, the company ranks among the top 10 builders in Victoria and the top 20 nationally.
This expertise shines in designs like the ‘Carrington 30’, which caters to diverse household needs—from growing families and downsizers to multi-generational living—while keeping homes affordable through strategic use of smaller block sizes.
By minimising land costs through size, the ‘Carrington 30’ helps buyers enter the market sooner.
Households save significantly on upfront land expenses and future upkeep, freeing up budgets for other priorities.
The ‘Carrington 30’ uses a two-storey design to maximise living space.
The standard floorplan includes four bedrooms, three bathrooms, a study and three separate living areas.
However, buyers have a choice of floorplans that best suit their needs:
“There’s a strong trend towards homes that can adapt over time,” explained Mr Flanagan.
“Families want options – whether that’s more bedrooms, work-from-home space or separate living zones for privacy, this design makes it all possible.
“For example, the option to add a downstairs bedroom with convenient access to a bathroom is perfect if you have family members who may find navigating stairs a challenge.
“The flexibility of this floorplan also allows buyers to achieve up to six bedrooms and still have two living areas—one downstairs, the other upstairs.”
There is also an option to increase the size of the kitchen, by increasing the amount of bench and cupboard space delivering on storage needs, without significantly impacting the dining or living areas.
There are also up to four facade options available for buyers to truly personalise their home’s kerbside appeal.
Adding choice and opportunity for buyers
The homes are compliant with Victoria’s Small Lot Housing Code, helping to lessen the red tape often associated with building on compact lots.
For buyers, that can mean faster build approvals and saving up to tens of thousands of dollars.
For example, some blocks that fit four-bedroom homes on 500sqm would cost approximately $630,000 (including 5% stamp duty), while a 294sqmm2 block would only cost $370,440.
This translates to a mortgage reduction of an incredible $259,500, which would save an average of $1,239 per month under a 4% interest rate over 30 years.
“Savvy buyers understand that small-lot homes are a smart way to get into the market or upgrade without blowing the budget,” explained Mr Flanagan.
“You get the location, the quality, and the space—all without the massive price tag.”
With more affordable land sizes, ‘Carrington 30’ buyers can choose higher-end finishes and inclusions.
High performance, inside and out
More than just flexible, the ‘Carrington 30’ is built for performance.
Like all of JG King Homes’ designs, it features a TRUECORE® steel frame for enhanced strength and durability, a COLORBOND® steel roof, and high-performance windows and sliding doors.
These aren’t just standard inclusions; they’re part of a long-term approach to quality and sustainability.
JG King Homes’ designs, including the ‘Carrington 30’, achieve a 7-star energy efficiency rating thanks to thoughtful insulation, glazing and passive solar design.
What this means for buyers is that living in these homes can be cheaper than living in an existing home, with the average Aussie home only having an energy rating of 2.2 stars.
These costs translate to around $250-$330 less per month in a 7-star rated home.
“The performance of the home is just as important as the layout,” Mr Flanagan said.
“We want our customers to feel confident they’re investing in a home that will last, protect their family, and keep running costs down.”
The ‘Carrington 30′ and all it has to offer is on display at JG King Homes’ display home at 3 Teton Way, Truganina, open Saturday to Wednesday from 12pm to 5pm.
Disclaimer: The information and estimated savings provided in this article are for general information purposes only. Before making any purchasing decisions, REA Group encourages readers to seek personalised professional advice.
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Downsizers are looking for right-size homes that better suit their needs, but finding neighbourhoods that match their lifestyles is just as important.
The downsizing revolution is in full swing in Australia, and a growing shift towards simpler living is catching the attention of many.
For people in their 40s and 50s, this change is almost certainly on the radar and presents an opportunity to find a new home that offers beautiful and convenient living, as well as community connection.
In Newcastle, ERA by GWH, a brand-new development in the heart of the buzzing CBD, is showing how downsizing can be done right—promising stunning homes close to the ocean in an exclusive community.
ERA is a new addition to the Newcastle CBD perfect for downsizers.
A strong foundation
Location-wise, ERA is a gem for active lifestyle seekers.
Situated in the bustling heart of Newcastle’s CBD, it’s only moments from beautiful beaches and the alluring harbour that’s always abuzz with activity.
This location also offers fantastic access to urban amenities like cafes, restaurants, art galleries and more.
But the allure of ERA lies not only in its location but also in its carefully curated design.
“We know people want access to quality amenity outside of their homes, so we understand that location is a key element,” explains Shannon Hutton, Marketing Manager at GWH.
“But we also know how important it is for people to enjoy their personal space and be surrounded by beautiful design and amazing aspect.
“So, we’ve really focused on creating these beautiful homes that people will enjoy when they’re not out and about.”
With carefully designed interiors, ERA residences celebrate the incredible Newcastle views.
Crafted by the internationally acclaimed Fender Katsalidis, ERA offers beautifully appointed one-, two-, and three-bedroom apartments in two iconic towers with sweeping coastline views.
“The design not only respects Newcastle’s architectural heritage by being inspired by local historic buildings, but it also pushes the boundaries towards a vibrant future,” adds Hutton.
Internally, the residences are generously sized and light-filled to create a sense of comfort and calm.
“The floor-to-ceiling glazing really opens the entertainment areas to these panoramic views,” Hutton shares.
These flow onto stylish kitchens designed for easy use, with a mix of materials used throughout the homes to create a homely feel.
“The bathrooms are next-level, designed with an array of luxury tiles. In most of the master bedrooms, walk-in wardrobes provide abundant storage, creating a contemporary feel while enhancing the sense of space,” Hutton adds.
An active life
At the heart of any good community are amenities and shared spaces, which ERA has in abundance.
There is a gym, dry sauna and wellness studio in each tower, as well as a pool deck on the podium level.
“Residents have everything they need for a healthy lifestyle,” says Hutton.
“But these are also areas where people can meet and build connections. We want our residents to feel they belong to something special.”
In addition to the wellness features, each tower features all-weather rooftop terraces with BBQ facilities and private bookable areas, as well as over 2,000 square metres of beautifully landscaped space where you can bring family and friends or mingle with other residents.
Luxury amenities build community and mean residents can enjoy a premium, active lifestyle.
In good hands
In the current climate, buying into a new project can feel daunting for downsizers, so it’s essential to know the developer’s track record is sound.
GWH is an iCIRT-rated, award-winning builder and developer.
They also offer quality and timing assurance, using their unique vertically integrated group of companies to ensure standards are met and delivered on time.
“Our team has successfully completed multiple projects together, so there’s proof of what we offer and what we can deliver,” says Hutton.
Hutton adds that buyers can also be confident that the Development Applications have already been approved and that the project has already been assigned to trusted local builders.
GWH is a trusted, iCIRT-rated builder committed to creating luxury homes.
A great future on the horizon
The good news for buyers wanting to embark on the downsizing journey is that these homes are already in the pipeline, so you won’t have to wait forever to move in.
“We started demolition of the site in January, and the project completion is scheduled for spring 2027,” Hutton shares.
Prices start at $765,000 for one-bedroom apartments, $895,000 for two-bedroom units, and $1,400,000 for three-bedroom options.
Hutton adds that there are plentiful car spaces and lots of additional thoughtful inclusions like 20 EV charging stations in the car park.
There’s also swipe card access, secure video intercom entry, and three secure lifts per tower, “so residents can feel assured of safety and ease of access to their little private community,” says Hutton.
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